Differences Between E-commerce and Dropshipping, Profitable or not

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The two popular business models have emerged, each with its own set of advantages and considerations, traditional e-commerce and Dropshipping. Both offer opportunities for entrepreneurs to enter the world of online business, but they operate in distinct ways and come with unique pros and cons. In this comprehensive guide, we will delve into the key differences between ecommerce and Dropshipping, helping you make an informed decision about which model suits your business goals.

What is E-commerce?

In E-commerce, a customer buys a product directly from a retailer via an online channel. The retailer maintains an inventory that is reduced according to the orders generated on their website. He the retailer not only sells the product to the customer but he also delivers the product to him, this could be via a 3rd party delivery company.

Key Characteristics of E-commerce:

  1. Inventory Management: E-commerce business owner purchases products in bulk from the manufacturer or distributor. He stores these products in a warehouse or storage facility. There is a significant amount of investment and management.
  2. Control: An E-commerce retail owner has full control over the product qty, Selection of products, setting the selling price, and giving discounts. They can customize their store based on the user experience. 
  3. Fulfillment: Order fulfillment is handled in-house or through third-party logistics providers (3PLs). This gives e-commerce businesses direct control over shipping times and quality.
  4. Profit Margins: The E-commerce business owner will have a high profit margin as per product sale. This is because they buy products at wholesale prices and set their prices which will be much higher than then wholesale price.
  5. Customer Service: E-commerce retailers have a responsibility regarding customer queries. He should solve their issues related to the products. Handle returns and build strong customer support.
  6. Scalability: E-commerce businesses can scale by expanding their product offerings, optimizing their website, and investing in marketing.

What is Dropshipping?

Dropshipping is also a business model but the retailers do not keep product inventory with them. Instead, they make a partnership with the suppliers who have a physical inventory with them and who can fulfill orders as they come in. In this model, the retailer’s role is just to do marketing and customer service rest is done by suppliers such as product storage, packaging, and shipping.

Key Characteristics of Dropshipping:

  1. No Inventory Management: In dropshipping the business owner doesn’t need to manage an inventory. He will only buy products from suppler when there is a need.
  2. Low Initial Investment: Since there’s no need to buy inventory upfront, dropshipping requires less capital to start compared to traditional e-commerce.
  3. Supplier Dependence: Retailers rely on suppliers to fulfill orders accurately and promptly. The reputation of the business is closely tied to the performance of suppliers.
  4. Limited Control: Dropshippers have less control over product availability, quality, and shipping times compared to traditional e-commerce retailers.
  5. Lower Profit Margins: While dropshipping eliminates the cost of holding inventory, it often results in lower profit margins per sale due to increased competition and reliance on supplier pricing.
  6. Ease of Entry: Dropshipping is accessible to beginners in the e-commerce space, as it doesn’t require a substantial initial investment or warehousing logistics.

Key Differences Between E-commerce and Dropshipping:

Now that we’ve explored the basic concepts of both e-commerce and dropshipping, let’s dive deeper into the key differences between these two business models:

Inventory Management:

  • E-commerce: E-commerce businesses maintain their own inventory, which requires storage space and ongoing management. They purchase products in bulk and handle restocking.
  • Dropshipping: Dropshippers don’t hold inventory. Instead, they rely on suppliers to fulfill orders directly to customers. This eliminates the need for warehousing.

Upfront Investment:

  • E-commerce: E-commerce often requires a significant upfront investment in inventory, storage facilities, and website development.
  • Dropshipping: Dropshipping has a lower barrier to entry, as it requires minimal initial capital. Retailers only purchase products once they’ve secured a sale.


  • E-commerce: E-commerce retailers have more control over product selection, pricing, and branding. They can create a unique shopping experience.
  • Dropshipping: Dropshippers have less control over product availability, quality, and shipping. They rely on suppliers for these aspects.


  • E-commerce: E-commerce businesses handle order fulfillment either in-house or through third-party logistics providers. This allows for more control over shipping times and quality.
  • Dropshipping: Fulfillment is outsourced to suppliers in dropshipping. Retailers are reliant on the suppliers’ efficiency and accuracy.

Profit Margins:

  • E-commerce: E-commerce businesses can have higher profit margins per sale, as they purchase products at wholesale prices and set their own retail prices.
  • Dropshipping: Dropshipping often results in lower profit margins due to increased competition and reliance on supplier pricing.

Customer Service:

  • E-commerce: E-commerce retailers are responsible for customer inquiries, returns, and support. Building strong customer relationships is crucial.
  • Dropshipping: Dropshippers also handle customer service, but they may need to liaise with suppliers to address product-related issues.


  • E-commerce: E-commerce businesses can scale by expanding their product offerings, optimizing their website, and investing in marketing.
  • Dropshipping: Dropshipping businesses can scale rapidly, as they don’t face the same constraints related to inventory management.

Which Model is Right for You?

The choice between e-commerce and dropshipping depends on your business goals, resources, and preferences. Here are some considerations to help you decide:

  • Choose E-commerce If:
    • You have the capital and resources to invest in inventory and warehousing.
    • You want more control over product quality, availability, and branding.
    • You’re prepared to handle order fulfillment and customer service in-house or through 3PLs.
  • Choose Dropshipping If:
    • You have limited upfront capital and want to start a business quickly.
    • You’re comfortable with potentially lower profit margins per sale.
    • You prefer a business model that requires less hands-on management of inventory and fulfillment.

It’s worth noting that some entrepreneurs use a hybrid approach, combining elements of both e-commerce and dropshipping to create a unique business model that suits their needs.

What do you think which is best for you? An Ecommerce or Dropshipping view the web story. Dropshipping and Ecommerce: Which will make a profit.

Overall between E-commerce and Dropshipping

In conclusion, whether you opt for traditional e-commerce or embrace the dropshipping model, each offers its own set of advantages and challenges. Your choice should align with your specific business objectives, resources, and willingness to manage different aspects of the business. By understanding the differences outlined in this guide, you can make an informed decision and embark on a successful e-commerce journey. If you are planning to start an ecommerce store then do check our article on different ecommerce platforms. The Best Ecommerce Platforms for Your Business in 2023.