Digital transformation is a process in which which businesses and organization adopt technologies to drive change. Like cloud computing and AI
Benefits include Reduced costs, improved product and service quality, faster time-to-market, and increased growth.
The 4 main areas are process optimization, customer experience, data and analytics, and organizational culture.
Protecting customer data and privacy is essential during digital transformation. Like data protection measures, ensuring secure storage and and being transparent about data.
Upgrading and using new Technology such as embracing cloud-based solutions, integrating emerging technologies like IoT and AI.
This involves seeking customer feedback, monitoring trends, and leveraging emerging technologies.
Digital transformation empowers businesses with aggregated data, which can be used to inform strategic decisions and drive growth.
It can introduce cybersecurity risks like data breaches or cyber-attacks, potentially compromising sensitive information.
For Marketing from Cards to an Email. Collecting data of customer what they buy to recommend them base on it.